Sheltering Arms PRIVACY POLICY

EFFECTIVE DATE: November 2024

Welcome to Sheltering Arms! Our passion at Sheltering Arms is to create a more accessible and inclusive community for people affected by physical disabilities and engage in community partnerships that enhance the human ability. At Sheltering Arms, your privacy is as important to us as it is to you. This Privacy Policy is intended to help you learn about the types of personal information we may collect from visitors to https://www.shelteringarms.com (the “Website”), as well as how this information may be used, parties it may be disclosed to, and options available to you concerning our use of this information. Furthermore, this Privacy Policy describes the steps Sheltering Arms takes in order to safeguard your personal information, the duration of our retention of said information, and provides instruction on how individuals can contact us about our privacy practices and exercise your privacy rights.

INFORMATION SHELTERING ARMS MAY OBTAIN

We may collect and catalog personal information, including personally identifiable information (“PII”) that you choose to provide us through the website or other points of contact (e.g., when you register for our classes), or from third parties. This personal information includes but is not limited to your personal contact information, such as name, e-mail address, phone number, date of birth and any other personal information you choose to submit to us when signing up for classes and/or through your utilization of the Website and services.

AUTOMATED COLLECTION OF DATA

Subject to your approval of enabling cookies, as further described herein, visiting the Website may result in the automated collection of your data by our use of technologies including but not limited to browser cookies, device identifiers and server logs. Information that is automatically collected may include your domain name, IP address, device identifiers, clickstream data, device and operating system type and characteristics, language preferences, web browser preferences, as well as your interactions with the Website—page view activity, clicked links, viewed videos, used features, links and/or pages that drive you to the Website, dates and times of site visits, geolocation related information and other information pertaining to your use of the Website.

 

A cookie is a text file sent to a computer or device by a website in order to identify a visitor’s browser and store information or settings related to the site within the browser. Web beacons (internet tags, pixel tags or clear GIFs) link web pages to web servers. A web beacon’s cookies are used to transmit collected information back to a web server. Sheltering Arms and its third-party service affiliates may use beacons in emails to track response rates, monitor email usage, or for any of the other purposes mentioned herein.

We use this information to: store your information, keeping you from having to constantly re-enter it with every site visit; track and analyze how you interact with our Website so we can enhance your viewing experience; tailor the information we serve you to fit your preferences; measure site usability and effectiveness; provide you with relevant ad content; and otherwise manage and improve upon site functionality.

If required by law, we will obtain your consent before placing cookies or other data-collecting technologies on your computer. You may also stop or restrict the placement of cookies and other data-collecting technologies in your browser or remove them by adjusting your preferences as your browser permits. These tools are generally available in the help section of browsers. You may also be able to use the quick links, based on the browser type that you are using: Internet Explorer, Google Chrome, Firefox, and Safari.

THIRD-PARTY WEB ANALYTICS AND ADVERTISING SERVICES

Sheltering Arms may obtain personal information about your ongoing online activities and across third-party websites, devices, and other online services. Sheltering Arms uses the third-party online analytics service, Google Analytics, which uses automated technologies to collect data (email addresses, IP addresses, cookies and other device identifiers) to monitor and evaluate site usage and diagnose technical issues.

To learn more about Google Analytics, please visit www.google.com/analytics/learn/privacy.html. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout?hl+en=GB.

In addition to Google Analytics, Sheltering Arms uses Google Ads (formerly Google AdWords) Remarketing as a way to advertise to individuals or companies, across the internet, in particular on the Google Display Network.

Google Ads Remarketing uses cookies to collect information about your activity on the Website, and it serves up ads relevant to you based on the data collected. This cookie does not in any way identify you or give access to your computer or mobile device, but it is used to indicate your activity on the Website to other websites, so we can serve ads that are relevant to you while on those sites.

If you do not wish to receive these ads, you may opt out at any time in any of the following ways:

  • Opt out of Google’s use of cookies, by visiting Google’s Ads Settings.

HOW WE USE THE INFORMATION WE OBTAIN

Sheltering Arms may use the information obtained on the Website for any of the following purposes:

  • to personalize your experience on the Website.
  • to provide our services.
  • to market our services.
  • to respond to viewer requests and inquiries.
  • to operate, evaluate, and improve our business model (developing new services; enhancing and improving existing services; analyzing services; managing communications; conducting data analytics and market research; accounting; auditing and other internal functions).
  • to identify and prevent criminal activity, fraudulent claims, and other deceptive or illegal activity.
  • to comply with our legal requirements, industry standards, and our policies, including this Privacy Policy and our Terms and Conditions.
  • to comply with applicable legal requirements as well as to carry out our contractual obligations, to pursue our legitimate interests (performing data analytics, operating/evaluating/improving our business and managing our website), or take any other actions as permitted by law.
  • for other purposes that are clearly disclosed to you at the time you provide your information.

We may combine your personal information with personal information sourced from third parties for any of the purposes described above. We may also use your personal information to create de-identified or aggregated information, such as demographic information to use for any of the purposes described above.

INFORMATION SHARING

Except as described in this Privacy Policy, Sheltering Arms, does not disclose the personal information we obtain about you. Your personal information may be shared with our affiliates and service providers who perform services for us such as hosting the Website, data analytics and/or relationship management for the purposes described herein. Our service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements.

We may also disclose information about you as required by law, court order or subpoena; if requested by government agencies, such as law enforcement authorities; to establish, defend and/or exercise our legal rights; when disclosure is necessary or appropriate to prevent physical harm, financial loss, or any other type of imminent harm; in connection with an investigation of illegal activity; if we sell or transfer all or a portion of our business or assets (including reorganization, dissolution or liquidation); or otherwise with your consent.

DATA TRANSFERS

Personal information about you obtained through our Website or third parties may be transferred to recipients in countries other than the country where you live. Data protection laws may vary from country to country. When we transfer your information to recipients in other countries, your information will receive the same protection outlined herein.

YOUR RIGHTS AND CHOICES

At Sheltering Arms, you have certain rights and choices regarding your personal information. To update your preferences, update or correct your information, limit the communications you receive from Sheltering Arms, or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Policy. Unsubscribe from our marketing mailing lists at any time by following the “Unsubscribe” link in our emails.

Where provided by law, you may withdraw previously provided consent or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation. To protect your privacy and maintain security, Sheltering Arms may take steps to verify your identity before granting you access to your information. A charge may apply before we provide you with a copy of any of your personal information that we maintain, as permitted by applicable law.

OTHER ONLINE SERVICES AND THIRD-PARTY FEATURES

Through the Website, we may provide links to other online services and third-party websites for your convenience and information. We may also include third-party features and links to social networking sites such as apps, tools, widgets and plug-ins such as Facebook, Instagram, LinkedIn and X, formerly known as Twitter. These third-party features are not controlled by us. We strongly suggest you review these third-party privacy policies. As any linked online services or third-party features are not owned or controlled by us, Sheltering Arms will not be held responsible for damage resulting from their information practices and policies.

RETENTION OF PERSONAL INFORMATION

To the extent permitted by applicable law, the personal information we obtain about you through the Website may be retained so long as it is needed for the purposes for which we obtained it, in accordance with the provisions set forth in this Privacy Policy. In the event Sheltering Arms discovers another lawful basis for retaining your data beyond the period for which it is necessary to serve the original purpose for collecting it, your personal information may be retained for a longer period of time. We may also retain your personal information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and to protect against fraudulent, deceptive, or illegal activity.

HOW WE PROTECT PERSONAL INFORMATION

Sheltering Arms has certain administrative, technical and physical safeguards in place to protect the personal information obtained through the Website against accidental, unlawful or unauthorized destruction, alteration, access, loss, disclosure or use.

CHILDREN’S PERSONAL INFORMATION

The Website is not directed to or intended for use by children under the age of 13. Sheltering Arms does not knowingly collect or solicit personal information from children under the age of 13. In the event we learn of an instance where we have inadvertently collected personal information from a child under the age of 13, said information will be promptly and permanently deleted from our records. If you are aware of any instance of a child under the age of 13 providing us with personal information, please contact us as described in the How to Contact Us section of this Privacy Policy.

PRIVACY POLICY UPDATES

In order to reflect changes in Sheltering Arms’ personal information practices, this Privacy Policy may be updated periodically and without prior notice to you. The date of the most recent updates will be indicated at the top of this Privacy Policy. Please note that for any materials changes to this policy, we may notify you if required to do so by applicable law, such as sending you an email that summarizes the changes and links to the newly updated privacy policy. 

HOW TO CONTACT US
To contact us in relation to any privacy matter, including our use of your personal data or to exercise your rights entailed herein, please follow the steps described in the How to Contact Us section of this Privacy Policy.

Contact: Amanda Worley

Title: Chief Compliance Officer

Phone Number: 804-342-4350
Email: aworley@shelteringarms.com